Ice fish Privacy Policy — How Your Data Is Kept Safe
On this page, you will find full details on how ice fish collects your personal information, what it is used for, how it is kept secure, and what rights you have.
Last Updated: January 2026
What Information We Collect
Various types of information are collected when you register and use ice fish. This information is used to enhance your experience and ensure the security of the platform.
Account Information
At registration, we collect your name, email address, mobile number, date of birth, and password. Your national ID number may also be requested for identity verification purposes.
Device & Browser Information
Your device type, operating system, browser version, IP address, and internet connection details are collected automatically.
Payment Information
BKash, Nagad, or Rocket numbers and transaction histories are collected. All payments are processed in BDT (৳). Full bank card details are never stored.
Usage Information
Logs are kept of which pages you visit, how long you spend on them, which games you play, and any betting activity you carry out.
Why & How Your Information Is Used
Ice fish uses collected information only for specific, legitimate purposes. Your personal data is never used unnecessarily and is never sold to third parties.
- Account Management: Your information is used to create, manage, and secure your account.
- Payment Processing: Payment information is used to process BDT deposits and withdrawals and to maintain transaction records.
- Service Improvement: Usage patterns are analysed to continually improve your experience on the platform.
- Fraud Prevention: Accounts and funds are protected by automatic detection of suspicious activity.
- Contact: Emails or SMS messages are sent for important updates, transaction confirmations, and customer support.
- Legal Compliance: Information required to comply with applicable laws and regulations is retained accordingly.
Summary of Data Usage
| Type of Information | Primary Purpose |
|---|---|
| Account Information | Identity Verification & Security |
| Payment Information | BDT Transaction Processing |
| Device Information | Fraud Prevention |
| Usage Logs | Service Improvement |
| Contact Information | Support & Notifications |
Cookies & Tracking Technologies
Ice fish uses cookies and similar technologies on its website. Cookies are small files stored in your browser that help improve the platform's functionality.
We use three types of cookies: Essential Cookies which are essential for login sessions and security; Functional Cookies remembers your preferences and settings; and Analytics Cookies which monitor site usage patterns to help improve our services.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features and could cause login issues.
Data Retention, Security & Third Parties
Data Retention
Your information is stored on secure servers. Data for active accounts is retained until the account is closed. Certain information may be kept for a defined period after account closure to meet legal requirements. Any data no longer needed is deleted on a regular basis.
Security Measures
Ice fish uses industry-standard encryption to protect your data. Passwords are never stored in plain text. Suspicious login attempts are automatically detected and blocked. Regular security audits are conducted.
Sharing Information with Third Parties
Ice fish never sells your personal data. Limited information may only be shared for payment processing (such as bKash or Nagad), identity verification, or legal obligations — and only the minimum necessary data is disclosed in such cases.
Data Portability
Your information may be transferred outside Bangladesh where our technology partners are based. In such cases, the highest security standards are maintained and international data protection regulations are followed.
Your Data Rights
Ice fish believes every user should have full control over their own data. Your key rights are outlined below:
You can request to know what information we hold about you at any time and ask for a copy of it.
If any of your information is incorrect, you can update it via your account settings or by contacting support.
Upon requesting account closure, any data not subject to legal obligations will be deleted within the specified timeframe.
In certain circumstances, you may request that the processing of your information be restricted.
Policy Updates & How to Get Help
Ice fish reserves the right to update this Privacy Policy as needed. Any significant changes will be announced on the platform and may also be communicated via your registered email. Continued use of the platform after such changes will be considered acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to access your personal data, or have a complaint, please reach out to our support team directly. We take your privacy seriously and are committed to responding promptly to any request.
For answers to common questions, visit our FAQ Page — where you'll find answers to many common questions about accounts, payments, and privacy.
View More Policies
All ice fish policies are written in clear, transparent, and user-friendly language.